PAIA Manual

1. Purpose of this Manual

The purpose of this manual is to facilitate the requests for access to records of Nicolabs Digital (Pty) Ltd as provided for in the Act. It further describes how to access information held by us and the remedies available should a request for access be denied.

2. Company Details

3. Records Available

We hold the following categories of records. Please note that the mere existence of a record category does not imply that a request for access to such records will automatically be granted.

• Company Records: Memorandum of Incorporation, Directors' records, Share registers.
• Financial Records: Annual Financial Statements, Tax returns, Banking records.
• Personnel Records: Employment contracts, Payroll records, Disciplinary records.
• Client Records: Service Level Agreements, AppliFlow Operator agreements.

4. Request Procedure

To request access to a record, please follow this procedure:

1. Download Form 2: Obtain the "Request for Access to Record" form (available via the link above).
2. Complete the Form: Provide sufficient detail to enable the Information Officer to identify the record and the requester.
3. Submit: Send the completed form and proof of payment of the request fee to info@nicolabsdigital.co.za.
4. Outcome: We will notify you within 30 days whether your request has been approved or denied.